How did you find out about 91福利社?
I grew up in the Southern Baptist Church鈥 I wanted to continue my education in a Southern Baptist school. I toured quite a few of those, and to be honest with you, it was simple when I got to Anderson, because I really felt like the Holy Spirit was there, and the staff and the people there鈥攊t was just such a great place. It still is. It鈥檚 an amazing place.
What is your favorite memory about being a student at 91福利社?
I had a great experience at Anderson. I minored in business and had a lot of fun. I realized that music was not something I wanted to do for a career and so marketing was kind of that second part that became my love. I had Dr. Joe Spencer; he was over marketing, and I guess he helped spark my love for it. He was probably one of the best teachers I ever had, I was not his best student (laughs), but he definitely made an impact in my life. My fondest memories were those classes and it inspired what I get to do for a living.
When did you know that you wanted to do something like you鈥檙e doing now?
I kind of fell into it. Honestly, my bride, Stacy Pettit (Beinhorn, 2010 Interior Design), is also an Anderson graduate, and so I knew I wanted to marry her and that I鈥檇 better make some money. Honestly that鈥檚 kind of where that started and then it evolved. You get in there and you figure out鈥 you gain confidence and you鈥檙e like 鈥淚鈥檓 really good at this. Wow, people really enjoy what I do here.鈥 So that鈥檚 really cool. I would say to a student, 鈥淵ou鈥檙e not going to know right away. Be patient with yourself. We live in the instant gratification world and evolving as a person is not something that happens instantly.
Tell me about founding STORY.
I have been doing this for quite a long time. Right out of college, I was gainfully employed three times in about the first 12 months. I don鈥檛 know if you remember 2008. It was not a good time for the country and, as a graduate, it was a very dark time for me. After gaining these positions鈥擨 was laid off from all three. The last layoff was the most eye opening one. Equally that one was the most discouraging. I think 750 people lost their jobs and they literally closed the division of this company I was working for. And so, I was pretty discouraged as a young kid.
I had rigorous critical thinking skill development at Anderson, especially in the music program, and I knew how to work hard. You could not be a student of Dr. Williamson and leave the other side without becoming a rigorous thinker and researcher. And so, it was kind of at that time that I decided I can鈥檛 work for someone else, because they are controlling the variables and it doesn鈥檛 seem like they鈥檙e making smart decisions. Every time I go to work for them, they end up having to lay me off!
In 2009 I started my own company, and worked on my own until about 2011. In 2011 I partnered with another Anderson grad. We鈥檇 been friends since middle school and we merged our companies together in 2011. In 2016 he made an exit and I rebranded our company. We started afresh. It was a new company but it wasn鈥檛 a new company because we still had a book of clients that we were working with. In the beginning it was very focused on being the best web experts鈥攚eb design, development. We did the big design projects for important people and then in 鈥16 it was my kind of heartstrings of moving to this new brand, which is to be all about STORY. The way the STORY name came up is twofold.
First - we believe as a company that every organization has a unique story to tell. I鈥檝e always been turned off by gurus. The business world loves to have a framework that says 鈥渋f you do it like this, you鈥檙e going to have success.鈥
I鈥檓 like 鈥渨ait, wait, wait!鈥
My famous story is I was in a packaging company here in the Upstate. I was in their facility. I鈥檓 looking around and going 鈥渢his is really not that big a place. They don鈥檛 have any communication, any marketing.鈥 The place is kind of dilapidated and I鈥檓 looking around thinking this probably isn鈥檛 a place where they鈥檙e making a lot of money.
I鈥檓 early in my career when I had this experience. I said, 鈥渢ell me about your revenue.鈥
鈥淵eah, we do about 55 to 60 million dollars a year.鈥
My mouth dropped, and I realized that every company has a unique story and they鈥檝e figured out how to make money, obviously in the marketplace to be competitive, but also they have figured out a unique way to thrive.
I look at businesses like trees. God created every tree. I鈥檝e never gone into a forest and said 鈥渨hy don鈥檛 all of the trees look the same?鈥 They don鈥檛.
Second, we鈥檙e made unique and the inspiration for me comes from the greatest story ever told. That鈥檚 how we do business and we鈥檝e grown year over year over year. It鈥檚 just been an exciting journey. Last year we grew 60 percent. This year we will double our revenue, which is incredible, and I鈥檓 blessed to be the leader stewarding it.
What are some other things you鈥檙e involved in?
I would say that the biggest thing we do as an agency that鈥檚 really cutting edge and neat is programmatic advertising. These are banner ads, video ads, audio ads鈥 The backbone of that is we partner with over a hundred data providers鈥 We have the most sophisticated data on the planet available to us. We are able to show ads to people all around the world, in as small of a target as 20 feet. We have over 300,000 data points where we can target people by almost any demographic, interest, title, you name it.
I think what鈥檚 really unique to us is, it is not just about telling an organization's story, crafting it, helping hone it, but making sure that we deliver that story to the right person at the right time.
At the end of the day, what gives you the biggest sense of accomplishment?
Leading our team. There are a couple of things that are unique to us and one of those is on the wall in the conference room. 鈥淒o great work, with great people, for great people.鈥 It was a marketing slogan that became a mantra for us, but there are three parts and they鈥檙e all important.
The first part is for us to do great work and starts with having a great culture. Our employees don鈥檛 work more than 40 hours. Your typical agency rat race鈥攁nd I have friends that left Anderson and did this, going into agencies working 50, 60, 70 hours. We call it 鈥淭he Best 40.鈥 We only work 40 hours a week. It鈥檚 a huge thing for us, making sure that we鈥檙e leading people to be productive individuals, not only when they鈥檙e here but when they leave here. We want every employee at STORY to win at work and win at home.
We鈥檙e very intentional with our environment. We鈥檙e even toying around with a four-day work week in the future. Some Danish companies as well as English companies are trialing this right now. I just gave a talk to a business group a couple of weeks ago about anxiety in the workplace. Why are people so anxious? Why is half the world depressed or on medicine? The American culture we live in is so stressed out.
One thing that I鈥檓 passionate about is leading our people to be healthy individuals who can be healthy fathers, healthy mothers, healthy spouses. So that鈥檚 the thing for me that it all goes back to is first leading the team and making sure that鈥檚 what sets us apart. That probably means down the road we won鈥檛 grow as fast as some other agencies. I鈥檓 okay with that. It might mean our margins are tighter. Totally okay with that.
I鈥檝e lost two grandparents this year. They both left an inheritance, because you can鈥檛 take it with you. You just can鈥檛. They left legacies that had a much bigger impact than money.
I think that鈥檚 the thing, is that we鈥檙e given this amazing opportunity to make an impact on people while we鈥檙e here. And so that鈥檚 what I鈥檓 about.
Building that within the American market is really difficult. We鈥檙e doing it, but it鈥檚 harder and I think it鈥檚 such a worthwhile journey to be on.
Is working virtually a big thing for your employees?
That鈥檚 a great question. We鈥檝e actually moved to a very unique model. We鈥檙e virtual Monday and Friday and in the office for three days. Every Monday and every Friday everyone works from home and then we come together for three days as a creative agency and a marketing agency. We do need that synergy, we do need that crosstalk, especially as we grow. We will add three to four positions before this year is out. We鈥檝e evolved really from a consultancy to a firm. I think it鈥檚 a good thing. We grew kind of kicking and screaming and now we鈥檙e continuing to grow smart.
What are some ways your 91福利社 education continues to benefit you in your work?
I was taught critical thinking skills鈥攊t鈥檚 everything. And that鈥檚 what I鈥檓 looking for, is to hire people that have critical thinking skills, who can think outside the box, but also can think through a process. I think Anderson, especially the music program, taught me to become an expert researcher. Not everyone has that. The marketplace we sit in every day, it鈥檚 not about having all of the answers, it鈥檚 about knowing how to get the answers. You don鈥檛 walk into the library and say 鈥測eah, I know what鈥檚 in every one of these books.鈥 It鈥檚 knowing how to find the right book, how to find the right research and information so you can gain that critical information that will help take you to the next level.
What advice would you give someone interested in having a marketing career?
My advice is to ask more questions and get as much knowledge out of your professors as possible. Anderson has some wonderful people who have led some incredibly successful careers. Ask questions. Be curious. Have an attitude of humbleness and gratitude. The more you can learn about the world the better. It鈥檚 not just about the business world鈥攍et鈥檚 say you have a passion to go work for a nonprofit or a passion to go into ministry or a passion to go into a missions organization. There are people all over Anderson that have that experience. What鈥檚 really cool is I鈥檝e never had an experience where they weren鈥檛 eager to share with me. That鈥檚 the advice I would give: Be curious, ask a ton of questions. Be that squeaky wheel in college. Ask for clarity and try to garner as much knowledge as you can. Knowledge is power.